MeasuredUp is a customer service and consumer reviews website that aims to help forward thinking companies and consumers by connecting loyal consumers who wish to share customer service and brand experiences with one another or with businesses, corporations and companies they have made purchases from or had dealings with.

As we enter into a period of economic challenge, Customer Service becomes even more important to consumers making buying decisions and to companies looking to solidify relationships with customers and differentiate from competitors.

There are several reasons why Visible.net has decided to join the MeasuredUp customer service pledge program, but mainly it’s because we care about our loyal, hard working clients and their relationship with us. In addition, we hope that by joining this program that we will be more accessible to connect one-on-one with our clients and that it will help to build a better, more solid customer service reputation for our firm.

We hope that by being involved in the pledge program and by taking this type of forward thinking approach to our client relationships that we will be more accessible and better equipped to handle and resolve disputes, learn about our clients’ likes or dislikes, understand our clients’ wants or needs and to develop, maintain or improve our customer service and brand reputation.

MeasuredUp Custom Service Pledge

VISIBLE.NET cares about our customers.

We want them to be happy and understand that without them we are not in business.

We know we can’t always be perfect and that some consumers will be angry sometimes but we are committed to improving our Customer Service and making sure our employees always respect the customer. In this way we will increase brand loyalty, word of mouth and repeat business.

By placing the Measuredup.com logo on our website we are supporting the Measuredup.com Customer Service Pledge to focus on making the consumer happy and to improving our customer service.

We believe the customer is always right.

We are so committed to Customer Service that we want to hear from you if your problem has not been addressed and we encourage you to submit customer service reviews to our company or page on Measuredup.com.

What We’re Working On To Improve!

Currently, Visible.net is taking several steps to ensure that we are among the best service companies in the business. Many of the new and improved processes, communication methods, technology and support outlets are in place already, with more being added all the time. We look forward to servicing each and every one of our clients to the best of our ability and will continue to try to be the best that we possibly can in all our efforts.

Here’s a rundown of our company mission and goals, if you haven’t read them already…

• To be the very best technology and services firm we can each and every day.
• To act professionally with our clients, partners, employees, industry and community.
• To always be honest, fair, just and consistent in our decisions and actions.
• To trust in our clients, partners and ourselves while striving to enhance their trust.
• To satisfy each our clients to the best of our ability during each aspect of service.
• To attract new clients through new promotions while striving to retain existing clients.
• To always communicate effectively and work with clients to ensure understanding.
• To respect those around us and to operate with an open-mind so we can all learn.
• To embrace new technology and value others who are eager to explore or question.
• To always attempt to go the extra mile in what we do and for what we believe in.
• To enjoy doing what we do and strive to maintain a fun, relaxed environment.

If you have any questions about our participation in the MeasuredUp Pledge Program, be sure to contact us. We also hope to hear from you if you are or ever do experience any issues with the service(s) you receive from Visible.net company or staff. We also accept online form submissions on our feedback and support pages. We welcome and encourage any and all suggestions.